Privacy Policy & Cookie Policy

Last Updated: June 25, 2026

1. Information We Collect

We collect information in several ways, depending on how you interact with us.

Information You Provide Directly

We may collect information you submit through forms, quote requests, account registration, checkout, email, phone, or other communications. This may include your name, company name, job title, email address, phone number, billing and shipping address, order details, quote details, tax or resale certificate information, and any other information you choose to provide.

Account, Order, and Transaction Information

If you create an account, request a quote, or place an order, we may collect and maintain information needed to process the request or transaction, provide customer support, manage your account, fulfill orders, ship products, process payments, and maintain business records.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect technical and usage information, such as your IP address, browser type, device type, operating system, referring URL, pages viewed, links clicked, search terms, timestamps, cookie identifiers, and other information about how you interact with the website.

Information From Service Providers and Business Partners

We may receive information from vendors or service providers that support website operations, analytics, advertising, fraud prevention, payment processing, shipping, email communications, customer support, or other business functions.

2. How We Use Information

We may use the information we collect to:

• operate, maintain, secure, and improve our website and services;
• process quote requests, orders, payments, shipments, returns, and customer-service requests;
• create and manage customer accounts;
• communicate with you about products, services, quotes, orders, technical information, account matters, and business updates;
• personalize and improve the website experience;
• measure website performance, usage, and effectiveness;
• conduct analytics, attribution, advertising measurement, and remarketing, where permitted by your cookie choices and applicable law;
• detect, prevent, and respond to fraud, security incidents, misuse, and technical problems;
• comply with legal, regulatory, tax, accounting, and contractual obligations; and
• support ordinary business operations, including recordkeeping, auditing, reporting, and internal administration.

3. Cookies and Similar Technologies

Our website uses cookies, pixels, tags, scripts, local storage, and similar technologies. These technologies help the website function, remember preferences, improve performance, understand usage, and support advertising or measurement activities.

Cookies are small text files placed on your device. Pixels, tags, and scripts are small pieces of code that may cause your browser to communicate with Boedeker or third-party service providers. Depending on your settings and cookie choices, these technologies may collect or transmit information such as IP address, browser and device data, referrer information, pages viewed, interactions, and cookie identifiers.

4. Cookie Categories We Use

We group cookies and similar technologies into the following categories:

5. Cookie Consent and Managing Your Choices

When you visit our website, you may be presented with cookie choices that allow you to Accept All, Reject Non-Essential, or Customize non-essential cookies and similar technologies.

Manage Cookie Preferences

You can review or update your choices at any time using the button above or other Cookie Preferences links on this website.

If you reject or disable non-essential cookies, some website features may be limited, but core website functionality should remain available. Browser settings may also allow you to block or delete cookies. Blocking cookies through your browser may affect how the website functions.

Our cookie consent settings are designed to prevent non-essential analytics, advertising, remarketing, and certain embedded-media technologies from running unless and until the relevant consent choice has been made, except where a technology is strictly necessary to operate the website or where otherwise permitted by applicable law.

6. Third-Party Services and Service Providers

We use trusted third-party service providers and technology partners to help operate our website and business. These providers may process information on our behalf or receive technical information through website technologies, depending on the service and your cookie choices.

These providers may include website hosting and infrastructure providers, security and fraud-prevention providers, analytics providers, advertising and measurement providers, payment processors, shipping and freight providers, email and communication providers, customer-support tools, and embedded-content providers.

Examples of third-party technologies that may be used on the website include Google Analytics, Google Ads/DoubleClick, Google Tag Manager, YouTube embedded media, payment processors, shipping providers, email providers, hosting/CDN providers, and other business-service providers.

We do not sell customer contact information, quote information, or order information in the ordinary sense of the word. However, certain privacy laws may define “sell,” “share,” or “targeted advertising” broadly enough to include some advertising, analytics, or remarketing activities involving cookies, pixels, or similar technologies. Where applicable, we provide controls to opt out of those activities.

7. How We Disclose Information

We may disclose information in the following circumstances:

• Service providers and vendors. We may disclose information to vendors that perform services for us, such as website hosting, ecommerce operations, payment processing, shipping, analytics, advertising measurement, security, email delivery, customer support, accounting, auditing, and business administration.
• Business customers and fulfillment. We may use and disclose information as needed to process quotes, orders, shipments, invoices, tax documents, and related business communications.
• Legal and compliance purposes. We may disclose information if required or permitted by law, regulation, subpoena, court order, legal process, governmental request, or to protect rights, safety, security, property, or prevent fraud.
• Business transfers. We may disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transactions.
• With your direction or consent. We may disclose information when you direct us to do so or provide consent.

8. Payment Information

Payment information may be processed by third-party payment processors or financial institutions. Boedeker does not intend to store full payment-card numbers on the public website unless specifically required for a transaction and handled through appropriate payment-processing systems. Payment transactions may be subject to the privacy and security practices of the applicable payment processor or financial institution.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, network, transmission, or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account or information has been compromised.

10. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including to provide services, process transactions, maintain business records, comply with legal and accounting obligations, resolve disputes, enforce agreements, prevent fraud, and support legitimate business operations. Retention periods may vary depending on the type of information and the reason it was collected.

11. Your Choices

You may have choices regarding certain information and communications:

• Cookie choices. Use our Cookie Preferences link to manage non-essential cookies and similar technologies.
• Marketing communications. You may opt out of marketing emails by using the unsubscribe instructions in the email or by contacting us. Transactional or service-related messages may still be sent as needed.
• Browser controls. You may use browser settings to block, delete, or limit cookies.
• Advertising choices. You may be able to use platform-level or industry opt-out tools provided by advertising networks, browser settings, or device settings.

12. California Privacy Notice

This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to Boedeker and the information at issue.

Categories of Personal Information We May Collect

Depending on your interaction with us, we may collect identifiers, customer records information, commercial information, internet or electronic network activity information, geolocation approximated from IP address, professional or employment-related information submitted through business communications, and inferences related to website usage or preferences.

Sources of Personal Information

We may collect personal information from you, your device or browser, your company, service providers, business partners, advertising or analytics providers, and publicly available or commercially available sources.

Business or Commercial Purposes

We may use personal information for the purposes described in this policy, including website operations, order processing, quote handling, customer support, security, fraud prevention, analytics, advertising measurement, marketing, compliance, and ordinary business operations.

Categories of Recipients

We may disclose personal information to service providers, contractors, payment processors, shipping providers, analytics providers, advertising and measurement partners, professional advisors, government or legal authorities when required or permitted, and business transaction parties where applicable.

California Privacy Rights

Subject to legal limitations and verification, California residents may have the right to request access to personal information, request deletion, request correction, know categories of personal information collected, disclosed, sold, or shared, opt out of the sale or sharing of personal information, limit the use of sensitive personal information where applicable, and not be discriminated against for exercising privacy rights.

Do Not Sell or Share / Cookie Preferences

If our use of cookies, pixels, advertising identifiers, or similar technologies is considered a “sale” or “sharing” under California law, you may opt out by using our Do Not Sell or Share / Cookie Preferences tool.

This tool allows you to manage non-essential cookie categories, including advertising, remarketing, analytics, and similar technologies where applicable. Your choices will apply to this website based on the browser, device, and settings used when making your selection.

Global Privacy Control

Where required by applicable law and technically supported, we will treat a recognized Global Privacy Control or similar legally recognized opt-out preference signal as a request to opt out of sale or sharing for the browser or device sending the signal.

How to Submit a California Privacy Request

To exercise California privacy rights, contact us at [email protected], call us at (361) 594-2941 or toll free at (800) 444-3485, or use our online contact form. We may need to verify your identity before fulfilling certain requests. Authorized agents may submit requests where permitted by law, and we may require proof of authorization.

13. Sensitive Personal Information

We do not intend to collect sensitive personal information through ordinary website browsing. If sensitive information is submitted in connection with a transaction, employment inquiry, tax documentation, payment process, or other business need, we use it only for the purpose for which it was provided or as otherwise permitted by law.

14. Children’s Privacy

Our website and services are intended for business and general commercial audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

15. Links to Third-Party Websites

Our website may contain links to third-party websites, embedded content, videos, or resources that we do not control. Those third parties may have their own privacy policies and cookie practices. We are not responsible for the privacy or security practices of third-party websites or services.

16. Changes to This Policy

We may update this Privacy Policy & Cookie Policy from time to time. The “Last Updated” date above reflects the latest revision. If we make material changes, we may provide additional notice as appropriate.

17. Contact Us

If you have questions about this Privacy Policy & Cookie Policy, want to update your cookie choices, or want to submit a privacy request, please contact us directly. We are available to answer questions or address concerns regarding this policy or our privacy practices.