.bop-chatbot{position:fixed;right:16px;bottom:16px;z-index:9999}.bop-btn{border:0;border-radius:999px;padding:10px 16px;background:#0a3161;color:#fff}.bop-panel{position:fixed;right:16px;bottom:72px;width:340px;max-height:70vh;background:#fff;border:1px solid #ddd;border-radius:12px;box-shadow:0 8px 24px rgba(0,0,0,.2);display:none;flex-direction:column}.bop-panel[aria-hidden=false]{display:flex}.bop-header{padding:10px;border-bottom:1px solid #eee;display:flex;justify-content:space-between;align-items:center}.bop-close{background:0 0;border:none;font-size:20px;cursor:pointer;padding:0 5px}.bop-reset{background:#f0f0f0;border:1px solid #ddd;border-radius:4px;padding:4px 8px;font-size:12px;margin-right:10px;cursor:pointer}.bop-body{padding:12px;flex:1;overflow:auto}.bop-form{display:flex;padding:12px;gap:8px;border-top:1px solid #eee}.bop-input{flex:1;border:1px solid #ccc;border-radius:8px;padding:8px}.bop-send{background:#0078d7;color:#fff;border:0;border-radius:8px;padding:8px 14px}.bop-bubble{margin:6px 0;padding:8px 10px;border-radius:10px;max-width:80%;white-space:pre-wrap}.bop-user{background:#e8f3ff;margin-left:auto}.bop-assistant{background:#f5f5f5;margin-right:auto}